Solutions / By industry

For multi-location hospitality & QSR

Your best shift lead just left. All the answers left with them.

OnKey makes your operating procedures instantly accessible to everyone, no matter what's happening or who's on shift.

“We resolved 160 SOP conflicts before we were done onboarding.”
Brian Schultz, Chairman, OnKey / CEO, LOOK Cinemas
Hospitality — OnKey in action

How it works

One platform. Three levels of value. Countless ways to benefit.

For front line teams

The right answer, any time, in their own language

Reliable, understandable answers about policies and best practices, available mid-shift or in the middle of the night.

For managers

Less time chasing information, more time executing

Managers can help a team member, handle an escalation, or provide white-glove service to a customer — and still get the team the answers they need at the same time.

For leaders

Send it once, reach everyone, know it landed

Your email just got an upgrade: update a policy for everyone or send a targeted note and know it landed — without the onslaught of replies.

The bonus benefit for leaders

Issues get surfaced for you.

No need to decipher another dashboard.

OnKey surfaces what your workers are asking about most, then tells you plainly before the pattern becomes a problem.

Sample data — illustrative only, not a real result

This week's trend report

Top question across your locations:

“What's the new tip-pooling policy?”

asked 40% more than usual

See full report →

Getting started

Be ready in a week.

Hand us your documents and OnKey handles setup, organization, testing, and rollout — most customers are live within a week.

01

Let OnKey clean things up

We'll take care of getting your policies organized and synced. No need to audit your files across systems, drives, or inboxes — we've got it covered.

02

OnKey helps you roll it out

We provide everything you need — from banners to messages to email copy — to drive adoption.

03

You're free to tackle what's next

With everyone using OnKey, you'll be running a more consistent, predictable operation, and you'll be ready to tackle what's next.

Get back to communication basics.

Eliminate the noise so your team can execute with confidence.