AI-Powered Communication for Multi-Unit Operators

Make communication as easy as when you had a single location.

OnKey keeps team members, managers, and the home office executing as one—across shifts and locations.

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Trusted by multi-unit operators everywhere

Communications simplified

Go from confusion to clarity.

Busy managers, inconsistent training, and limited tools can all make it hard to execute consistently.

Frontline staff unsure where to find answers

Your world today

Emails, bulletin boards, & personal texts

Communicating with your frontline teams has become fragmented, unpredictable, and confusing.

Overwhelmed managers
Messages drift across locations, shifts, and language translations
Delays in learning about issues

Frontline team confident with OnKey answers

Your world with OnKey

Reliable, direct interactions with anyone

OnKey connects the right message with the right people at the right time.

Target alerts and updates to the people who need them.
Workers can get accurate answers any time of day, in their preferred language
You know what's happening across the organization

How it works

Experience front line communication the way it should be.

Use OnKey to update benefits, launch promotions, provide just-in-time training, or send targeted communications to any team, location, or individual within seconds.

For the front line

The right answer, any time, in their own language

OnKey's mobile app delivers correct, timely, straightforward answers — no need to wait for a manager or search for a playbook.

For managers

Less time chasing information, more time executing

Managers get instant access to the critical updates, guidance, and insights they need to address issues quickly and run an efficient shift.

For corporate

Stop surprises with OnKey's virtual agent

OnKey's AI-powered virtual operations agent makes it easier to share information back-and-forth with managers and team members, leading to more consistent and efficient processes.

The OnKey platform

Designed by successful operators to solve real problems.

Your people need clear, timely, reliable answers to their questions. Your managers need fewer interruptions. And you need solutions that start working immediately.

Meet OnKey, your new Virtual Operations Agent. Every OnKey feature was designed to solve a concrete business challenge for executives, the front line, and everyone in between.

An operations leader sending team recognition through OnKey and a frontline employee receiving it on her phone

One platform

Team App

Everything employees need, on a shared tablet or on their device

Easy Access to Answers

Get team members company-approved answers in seconds from policies, SOPs, training modules, and more.

Alerts and Notifications

Cut through the noise and make sure important messages are seen, even by people who missed the morning huddle.

Automatic Translation

Type or speak in your native tongue and get a response back in the same language.

Reliable Escalations

Answer follow up questions automatically, then route escalations to specific departments or individuals.

Simplified Login

Get started without having to remember an email/password combination.

Confidential & Secure

Keep conversations confidential and securely encrypted.

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Virtual Operations Agent

Everything for execs & admins, all accessible through email.

Sync Documents

Upload benefits information, training, and more. Keep information up to date simply by emailing the agent.

Writing Help

Draft messages and get intelligent feedback before sending, all in your inbox.

Proactive Insights

See trends about employees' questions so you can address confusion before it becomes a problem.

Schedule Sends

Schedule reminders, recurring updates, and multi-location announcements so they don't all land at once.

Connect Your Systems

Integrate with payroll, HR, scheduling, and other tools you already use.

Enterprise Security

Role permissions, data encryption, and audit logs keep you protected.

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Immediate impact

Brian Schultz

Founder, Studio Movie Grill.
CEO, LOOK Cinemas.
Chairman, OnKey.

“We resolved 160 SOP conflicts before we were done onboarding.”

LOOK Cinemas deployed OnKey across all locations with a single document handoff. Reference available on request.

How your industry benefits

More consistency and predictability.

Your best shift lead just left. All the answers left with them.

OnKey makes your operating procedures instantly accessible to everyone, no matter what's happening or who's on shift.

Getting started

Be ready in a week.

Hand us your documents and OnKey handles setup, organization, testing, and rollout — most customers are live within a week.

Let OnKey clean things up

We'll take care of getting your policies synced. We're used to files coming from multiple systems, drives, or inboxes — we've got it covered.

OnKey helps you roll it out

We provide everything you need — from banners to messages to email copy — to drive adoption, from the back office to the front line.

OnKey keeps you in the loop

With everyone using OnKey, you'll be running a more consistent, predictable operation, and you'll be ready to tackle what's next.

FAQ

Frequently asked questions

: OnKey was conceived by an operator whose primary goal was to get timely kudos in the hands of his amazing front line employees. That resulted in a tool that not only got the right information to where it needed to go, but that also eliminated the noise that comes from missed updates, conflicting information, and uncertainty about where to go for answers. Technically, OnKey has no legacy SaaS database architecture to weigh it down, as it was built from the ground up with just the right mix of AI + IA (Intelligent Automation) to maximize efficiency, speed, and consistency.
: ROI doesn't come from better communication, it comes from better execution. Organizations use OnKey to reduce costly inconsistencies across locations, improve compliance with operational standards, shorten the time between decisions and action, and give leaders visibility into what's actually happening on the frontline. The result is fewer operational misses, faster course corrections, reduced compliance risk, and a workforce that's more consistently aligned—both with each other and with the goals of the company.
: No, OnKey doesn't hallucinate. Where it shares policies and procedures, OnKey is limited to approved answers and so cannot make things up by design. This is where its deterministic Intelligent Automation design provides a major advantage over other AI tools.
: Yes. OnKey is easy to learn and was designed to fit naturally into daily workflows — the vast majority of people get started with little or no training. And because it makes work easier by giving people more control over their ability to get answers to their questions, teams quickly see the value, leading to strong adoption and use. Adoption amongst managers at one customer is 90%.
: Very little. You provide existing manuals, policies, and training documents. OnKey's implementation team reviews, organizes, and enhances the content, configures the system, and trains managers.
: Don't worry, that's actually quite normal. Our implementation team can take your files from drives, inboxes, and systems, in any order (and in duplicate if you're not sure which version is the latest one), and turn it all into a fully synchronized and correct set of documents.
: Yes. OnKey supports any language an employee types in. OnKey comes pre-configured for English, Spanish, French, and Portuguese, and can quickly be reconfigured to handle whatever languages your workforce requires.
: Yes. From 8 to 100+ locations, OnKey keeps information, processes, and standards in harmony across the system.
: Team members use a QR code and 4-digit PIN to set up their access via an iOS or Android app, then use a passkey (like Face ID) to protect their login after that. OnKey also provides tablet support for “cell free” workspaces.
: Executives and administrators interact with OnKey via email. It's truly as easy as talking with a virtual assistant: just ask your question or make your ask and get a reply. There is no new interface to learn, no new wizard to go through, no new dashboard to acclimate to. OnKey works the way you do.
: OnKey handles setup, content organization, testing, and deployment. A functional system is delivered for review within days, then live immediately after final adjustments. A company can be active on the platform in as little as a week.

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